Frequently Asked Questions

Everything you need to know about UsePDF

Getting Started

Features & Tools

Security & Privacy

Pricing & Subscriptions

Collaboration & Teams

Technical Support

Mobile & Accessibility

Still Need Help?

Can't find what you're looking for? Our support team is here to help you 24/7.

Email Support

We'll respond within 24 hours

ENTERPRISE ONLY

Phone Support

Available for Enterprise customers

Frequently Asked Questions

Getting Started

What is UsePDF and how does it work?

Is UsePDF free to use?

Can I download my document for free?

Do I need to create an account to use UsePDF?

How do I get started with UsePDF?

Features & Tools

What PDF editing features does UsePDF offer?

What file formats do you support?

Can I edit scanned PDFs or image-based documents?

Is there a file size limit?

Can I batch process multiple files?

Security & Privacy

How secure are my documents?

What happens to my files after processing?

Do you store or access my documents?

Is UsePDF GDPR compliant?

Can I use UsePDF for confidential business documents?

Pricing & Subscriptions

What are your pricing plans?

Can I cancel my subscription anytime?

Do you offer refunds?

What payment methods do you accept?

Do you offer discounts for students or nonprofits?

Collaboration & Teams

Do you offer team collaboration features?

How many team members can I add?

Can I control user permissions?

Can I switch from an individual plan to a team plan?

Technical Support

Can I use UsePDF offline?

What browsers are supported?

Do you provide customer support?

How can I contact support?

Do you offer training or onboarding?

Mobile & Accessibility

Can I use UsePDF on my mobile device?

Is there a mobile app available?

Still Need Help?

Email Support

Phone Support

Frequently Asked Questions

Getting Started

What is UsePDF and how does it work?

Is UsePDF free to use?

Can I download my document for free?

Do I need to create an account to use UsePDF?

How do I get started with UsePDF?

Features & Tools

What PDF editing features does UsePDF offer?

What file formats do you support?

Can I edit scanned PDFs or image-based documents?

Is there a file size limit?

Can I batch process multiple files?

Security & Privacy

How secure are my documents?

What happens to my files after processing?

Do you store or access my documents?

Is UsePDF GDPR compliant?

Can I use UsePDF for confidential business documents?

Pricing & Subscriptions

What are your pricing plans?

Can I cancel my subscription anytime?

Do you offer refunds?

What payment methods do you accept?

Do you offer discounts for students or nonprofits?

Collaboration & Teams

Do you offer team collaboration features?

How many team members can I add?

Can I control user permissions?

Can I switch from an individual plan to a team plan?

Technical Support

Can I use UsePDF offline?

What browsers are supported?

Do you provide customer support?

How can I contact support?

Do you offer training or onboarding?

Mobile & Accessibility

Can I use UsePDF on my mobile device?